Draft details
Use customer labels, amount ranges, and days overdue when a full client name or invoice number is not needed.
Privacy
Privacy Policy
PayNudge is designed for draft wording and simple invoice follow-up tracking. Do not enter information you do not need for a reminder draft. You review and send messages yourself from your own phone or email.
Plain-English summary
No auto-send
PayNudge does not automatically send invoice reminders or contact your customers for you.
Contact
For privacy questions, use the contact page or write to support [at] paynudge.com.au.
What PayNudge is designed to avoid
PayNudge should not need full customer records for a first draft. Use only the details required to write the reminder, such as days overdue, amount, payment link wording, and whether the message should be friendly, firm, final, or a payment-plan note.
For everyday use, avoid pasting long customer histories or unrelated personal details. The best draft inputs are short and factual: what is overdue, how late it is, what tone you want, and what action you want the customer to take next.
Manual control
PayNudge does not send messages automatically. You review the draft, check the facts, choose the channel, and send it from your own phone or email.
Support and billing privacy
For support requests, include the account email, the page you were using, and a short description of the problem. Do not send full card numbers, banking passwords, customer documents, or private invoice records unless support specifically needs a limited detail to resolve the issue. Paid checkout and card handling are managed through Stripe, so PayNudge support should not ask for card security codes or online banking credentials.